Derm DX Boston Photos
Derm DX Boston Introduce
For residents across Massachusetts, navigating the landscape of healthcare providers, especially in specialized fields like dermatology and skin care, can be a complex process. When it comes to something as vital as skin health, finding a reliable and ethical practice is paramount. This article aims to provide a clear, factual, and informative overview of Derm DX Boston, a dermatopathology practice located in the heart of Boston, MA. While many skin care clinics focus on cosmetic treatments, dermatopathology practices like Derm DX Boston specialize in the crucial diagnostic aspect of skin health – the expert interpretation of skin biopsies.
The role of a dermatopathology lab is foundational to effective skin care, particularly in identifying and diagnosing various skin conditions, including skin cancers. Physicians rely on accurate and rapid diagnostic information from such labs to ensure their patients receive timely and appropriate treatment. However, the patient experience extends beyond just the medical diagnosis; it encompasses every interaction, from billing to customer service. In this overview, we will explore the provided information about Derm DX Boston, focusing on its core function, location, and, critically, insights from reported patient experiences. For Massachusetts locals seeking to understand more about this particular service provider, a balanced perspective is essential for making informed decisions about their healthcare journey.
Derm DX Boston is located at 1 Center Plz, Boston, MA 02108, USA. This address places the practice in a very central and prominent location within downtown Boston. Center Plaza is a well-known commercial complex, making the facility highly visible and relatively easy to find for those familiar with the city's layout.
Accessibility is a key consideration for any service provider in a major urban center like Boston. Being situated at 1 Center Plaza means Derm DX Boston benefits from excellent public transportation access. It is directly above the Government Center MBTA station, serving the Blue and Green Lines, making it highly convenient for patients traveling from various neighborhoods within Boston and surrounding communities that are connected by the MBTA subway and bus network. For those who commute into the city via commuter rail, North Station and South Station are also within reasonable reach via a short subway ride or walk. While parking in downtown Boston can be challenging and expensive, the superb public transport links mitigate this issue for many. This central and well-connected location ensures that Massachusetts residents from across the state can access Derm DX Boston, minimizing travel difficulties and making it a practical choice for diagnostic services when referred by their primary care physician or dermatologist.
Services Offered:
- Expert Interpretation of Skin Biopsies: Based on publicly available information, Derm DX Boston (DermDX New England) is primarily a full-service dermatopathology practice. Their core mission is to provide consistent, rapid, and expert interpretation of skin biopsies to referring physicians. This means they are a diagnostic lab that helps dermatologists and other physicians understand what is happening with a patient's skin at a microscopic level.
- Diagnostic Support for Physicians: Their services are geared towards assisting medical professionals in making accurate diagnoses for various skin conditions, including but not limited to skin cancers.
- Support for Patient Treatment: By providing highly reliable diagnostic information, Derm DX Boston aims to ensure that patients benefit from treatment that is based on accurate diagnoses.
Features / Highlights:
- Specialization in Dermatopathology: Derm DX Boston focuses specifically on dermatopathology, indicating a deep expertise in the diagnostic analysis of skin conditions.
- Provider-Centric Service: Their stated mission emphasizes serving "referring physicians" with "consistent, rapid, and expert interpretation," suggesting their primary client is the medical community.
- Role in Patient Care Chain: While not a direct patient-facing clinic for treatments, their diagnostic services are a critical component in the overall patient care pathway for various skin concerns.
Contact Information:
Address: 1 Center Plz, Boston, MA 02108, USA
Phone: (877) 628-3376
Mobile Phone: +1 877-628-3376
Conclusion: Why this place is suitable for locals
For residents of Massachusetts, understanding the role of a specialized service like Derm DX Boston is crucial, especially when their physician refers them for diagnostic testing. As a dermatopathology practice, Derm DX Boston's primary function is to provide expert interpretation of skin biopsies, a vital step in diagnosing various skin conditions, from common dermatological issues to more serious concerns like skin cancer. Its location in the highly accessible 1 Center Plaza in Boston makes it a convenient option for specimen delivery from medical practices across the state, ensuring that diagnostic results can be processed efficiently.
However, it is equally important for Massachusetts locals to be aware of all facets of a business, including administrative aspects. The provided customer reviews highlight significant concerns regarding billing and customer service. Reports of incorrect bills being repeatedly sent after payment, difficulty reaching human representatives, and unfulfilled promises for resolution can lead to considerable frustration and stress for patients. While the core medical diagnostic service of a dermatopathology lab is critically important, administrative efficiency and ethical billing practices are integral to a complete positive patient experience.
Therefore, while Derm DX Boston's role in providing specialized diagnostic services to medical professionals is clear and essential for patient care in Massachusetts, potential issues with their billing and customer service channels as reported by some individuals should be noted. For referring physicians, their focus is likely on the quality and speed of biopsy interpretations. For Massachusetts locals who may interact with Derm DX Boston through their doctor's referral for diagnostic services, it's advisable to maintain meticulous records of all communications and payments to ensure a smooth administrative process, should any discrepancies arise. This proactive approach can help mitigate potential frustrations and allow individuals to focus on their health.
Derm DX Boston Details
Accessibility
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointments recommended
Derm DX Boston Location
Derm DX Boston
1 Center Plz, Boston, MA 02108, USA
Derm DX Boston Reviews
By mistake I sent them a check for $177 that should have gone to another dermatologists. When I discovered the error I called them and they promised to send the a check back. This was in April 2019. A few weeks ago I called again and spoke with Andrea a supervisor who promised to revolve this and said she would call me back. I am still waiting. Very unethical business.
Sep 15, 2019 · Robert ChurchillThey keep sending us the same bill that has already been paid. Online and on the phone our account balance is zero but they are threatening to turn us over to collections. Their phone robot keeps hanging up on us before we can talk to a human and get this straightened out. Very frustrating!
Jan 21, 2020 · Renae HallMy daughter has now paid their bill twice and then they turned it over to a collection agency. Avoid them like the plague.
Oct 08, 2019 · Jane Pioli
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